JTAG-HelpDeskjoomla_25joomla_30ext_comext_modeng

JTAG Helpdesk 4.0 is an intuitive, user friendly help desk component for Joomla websites. From email support management to interactive views for support tickets, V4.0 has be totally reimaged and rewritten from code to the splashy new interface. Managing web-based tickets has never been easier – JTAG HelpDesk 4.0 help’s improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency.

Возможности:

  • Tickets can be related to your company’s products or service
  • Allow anonymous users to submit support tickets
  • Users can view ticket history
  • INTELLIGENT KNOWLEDGEBASE
  • End-users and agents has access to a powerful Knowledge base widget with suggestive links to FAQ based on ticket category
  • Search Knowledgebase by keyword or category
  • Agents/Admin can add support articles and associate to category
  • Positive/Negative user rating to facilitate the ability to distinct bad FAQ entries and get feedback from your users
  • EASY TO SET UP AND CUSTOMIZE
  • Control the look and feel of the contact form and the pop-up widget almost fully from the back-end
  • Ability to switch on/off form fields, change their labels, help info tooltip and mandatory status
  • A module that allows the webmaster to dock a "contact us" button to any of the screen edges that invokes a tabular view combining both Inquiry form and FAQ
  • Ready to translate front and back end

Название: JTAG HelpDesk

Студия: Joomlatag

Версия: Joomla 2.5 - 3.2.7; Joomla 3.x - 3.51

JTAG-HelpDesk1
Чтобы скачать поделитесь материалом в соц. сетях!
This is Social Locker. Just try it, click on one of buttons.

Похожий материал

  • JTAG Members Directory - компонент joomla
    JTAG-Members-Directory JTAG Members is a premium Joomla extension for managing any Community's member profiles and displaying them in an easy-to-view manner. This Members extension is great for all...
  • JTAG Slider - модуль joomla
    JTAG-Slider JTAG Slider is an elegant slider combined with a thumbnail picture widget to control sliding as well as the ability to manage full page pictures with automatic or manual...
  • JTAG Ultimate Slider - модуль joomla
    JTAG-Ultimate-Slider JTAG Ultimate slider is package of 8 different transitional sliders with corresponding light box transitions for displaying content [pictures, video, in line content]. This is...
  • JTAG LocalPlus - компонент joomla
    JTAG-LocalPlus Jtag LocalPlus is the ultimate Local Business Directory Builder based on google api for your Joomla website. You can set up pages that include location,website, review, map,...